This Privacy Notice sets out the details of how Step By Step Mindset Coaching (“we”, “us”, “our”) as data controller, collects and processes your personal data obtained directly from you, or through our website located at www.stepbystepmindset.com, or our other online platforms and social media channels which, for the purposes of this privacy notice, shall be collectively referred to as ("the Website").

​

For the purposes of this Privacy Notice, personal data shall mean any information that can be used to identify an individual whether directly or indirectly (“Personal Data”).

Please read through the content of this Privacy Notice carefully and ensure that you understand it. If you do not understand the content of this Privacy Notice or do not accept or agree with it then you must stop using the Website and/ or accessing our other online platforms, social media groups, and any other associated groups or pages immediately. If you have already provided us with any Personal Data, then you must contact us immediately.

​

By accessing the Website and providing us with your Personal Data, you are warranting that you are over 18 years of age. This Website is directed to individuals who are at least 18 years of age. The Website is not intended to be used by anyone under the age of 18 and we do not collect any Personal Data or information from anyone under 18 years of age in compliance.

If you have any questions about this Privacy Notice or require more information concerning our privacy and data protection practices, please contact us at info@stepbystepmindset.com.

​

What personal data do we process, why do we process it, and how do we collect it?

​

We may process Personal Data that you provide to us by subscribing to a newsletter or email list, requesting information through a contact form, or by any other communication via email, text, or through our Website.

​

We may also process your Personal Data through the use of cookies or other tracking software on our Website. Please refer to our separate cookie policy for further information.

​

We may also process Personal Data received from third parties such as Google, Facebook, Instagram, PayPal, Venmo, YouTube or other information, analytic or advertising providers or other search or payment processing services.

​

When we process your Personal Data, we will comply with relevant data protection laws and principles such as the California Consumer Privacy Act (CCPA), the CAN-SPAM Act, the Children's Online Privacy Protection Act (COPPA), and other applicable U.S. laws, which means that your data will be used lawfully, fairly, and in a transparent way, kept securely, and only for as long as necessary for the purposes we have told you about. We shall only collect and process your Personal Data for purposes that are clearly outlined prior to you providing us with your data, or for a legitimate reason.

​

Whenever we process your Personal Data, we do so based on a lawful condition. This will either be because you have given your consent for us to process your Personal Data, where we are under a contractual or legal obligation, or where it is in our legitimate interests to do so.

​

We do not carry out automated decision-making or any type of automated profiling.

​

The types of Personal Data which we process will vary depending on your specific circumstances but typically can include:

• Personal Information: which may include your name, email address, phone number, business contact details, correspondence address, IP address. We shall process this data for the purpose of communicating with you and keeping our records on the lawful grounds of legitimate interest.

• Customer or Client Information: should you purchase goods and/or services from us then we may process information in connection with your purchase and the supply of that purchase, as well as keeping appropriate records. Such information may include your Personal Information, billing address, delivery address, credit card or other payment details and we shall process it on contractual grounds.

• User Information: this may include comments or statements that you may make or post via our Website, online platforms or social media channels, images, documents, or videos that you share on or through our Website or through any of our pages or other online platforms, and information concerning your use of our Website or other online platforms such as your browser information, pixel ID, page views, pages visited, number of visits, and where appropriate log-in details. We shall process this information to analyze and monitor usage and content of our Website and other platforms and channels to ensure the content is relevant to you, to support our administration and record-keeping requirements, and to maintain the security of our systems on legitimate interest grounds.

• Promotional Information: this may include information you provide in connection with any promotions, marketing, or advertising from us or our third parties. We shall use this information to provide relevant offers and advertisements, competitions and promotions, and other free resources and to monitor our promotional activity, keep records and compile analytics on legitimate interest grounds.

 

We may also process your Personal Data to deliver or send relevant advertisements to you through our Website and to analyze the success and effectiveness of such adverts for our legitimate interest purposes of promoting and growing our business.

 

In accordance with the Privacy and Electronic Communications Regulations (PECR), we may also send you relevant advertisements or marketing information if you:

• have ever purchased or enquired about our products or services; and

• At the time of your purchase or enquiry, you agreed to receive advertising or marketing information from us, and you have not opted out from receiving that information.

 

Where we contact you through email, we shall ensure that our emails clearly display the location of the sender and include clear options for you to opt out from receiving contact from us in accordance with the CAN-SPAM Act.

 

Special Category Data

 

We do not collect any special category data about you. This is data relating to your health, race or ethnicity, political opinion, religious or philosophical beliefs, trade union membership, genetics, biometrics, sex life, or sexual orientation. We do not process any data relating to criminal offenses and convictions.

 

Disclosure of Personal Data

 

We may use any of the following external service providers to support our business and may share your Personal Data with those third parties:

• Facebook;

• Google;

• PayPal;

• Zoom;

• WhatsApp.

• Venmo

 

We understand that all of these third parties have appropriate technical and security processes in place to protect your data.

 

We may also share your Personal Data as follows:

• where it is necessary for external service providers who have been engaged by us to assist in the provision of services to our clients and customers.

• where it is required by our professional support teams.

• where we are required by a government body or legal obligation or to protect our rights.

• where it is required in connection with the sale or purchase of any business or assets.

 

Where we have outsourced a function or activity to an external service provider, we will only disclose Personal Data that the service provider needs to undertake that function or activity, and we require external service providers to agree to keep your Personal Data secure in accordance with the relevant law.

 

We agree not to share your Personal Data with any third party for that third party’s marketing purposes unless we have obtained your consent to do so.

 

Transfer of Personal Data

 

Our Website is located within the United States, and your data will be processed in the United States. We comply with the Internet laws applicable to that country.

 

Data Security

 

We take the protection of your Personal Data seriously and have taken suitable and reasonable steps to protect the Personal Data we hold from misuse, loss, unauthorized access, and any modification or disclosure.

 

We limit access to your Personal Data to those employees, agents, contractors, or third parties who have a business need to know. They will only process your Data on our instructions and must keep it confidential.

 

If you are submitting Personal Data over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet. If you prefer, we can arrange for you to submit your Personal Data through alternative means. Please contact us to discuss alternative methods.

 

Data Retention

 

We will not keep your Personal Data for longer than is required with regard to the purpose for which it was collected by us or provided by you including any legal or record-keeping requirements and will take reasonable steps to destroy or permanently de-identify your Personal Data when it is no longer required.

 

Your Rights in Relation to the Data We Hold

 

You have rights in relation to your Personal Data. These include the right to access and receive a copy of your Personal Data, to ask us to correct any errors, to erase your Personal Data, to restrict or object to how your information is processed. You can find out more about your rights by visiting [insert link to relevant data protection authority's website].

 

To ensure the information we hold about you remains accurate, please contact us using the email address above if at any time your personal details change.

 

Where you have provided your consent for us to process your Personal Data, you can withdraw that consent at any time. Should you wish to do so, please contact us at the above email address.

 

If you are not happy with how we process your Personal Data, you have the right to lodge a complaint with the Utah Attorney General's Office. You can contact them at:

Utah Attorney General's Office
Utah State Capitol Complex
350 North State Street Suite 230
Salt Lake City, UT 84114
Phone: (801) 538-9600
Website: https://attorneygeneral.utah.gov/

​

Links to Other Sites

The Website may contain links to other sites. We are not responsible for the privacy practices of those websites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information, you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.

 

Changes to this Privacy Notice

We reserve the right to alter or amend this Privacy Notice without any prior notice to you. Should our Privacy Notice be altered, the new Privacy Notice will be posted on the Website.

 

Your first use of our Website after the date of any amendments or alterations will constitute your acceptance of such changes, therefore, we recommend you review this Privacy Notice regularly to keep informed of any changes.

​

 

COOKIE POLICY

What are Cookies?
Cookies are small data files that are stored on your computer or mobile device when you visit our website. They help us understand how you use our website, track your preferences, and optimize your experience. Cookies can collect information like which pages you visit, the links you click, and technical details such as your browser type, operating system, and Internet service provider. They may also be used for advertising, marketing, and traffic analysis purposes.

 

You have full control over the cookies stored on your device. Upon visiting our website, you will see a banner that gives you the option to accept or decline cookies. You can also adjust your browser settings to block or delete cookies at any time. However, please note that if you choose to block or delete cookies, certain features of our website may not function properly, and some pages may not display correctly.

 

How Do We Use Cookies?
We use cookies and similar tracking technologies to recognize you on future visits, track your interactions with our website, and improve the overall user experience. These cookies help us enhance our products, services, and website performance.

 

Types of Cookies We Use
We use both First-party and Third-party cookies:

1. First-party Cookies
   These cookies are set by us and used exclusively on our website. These include:

   • Session Cookies: Temporary cookies that are deleted when you close your browser. These are used to support site navigation and functionality without collecting personal data.

   • Persistent Cookies: Cookies that remain stored even after your browser is closed, used to remember your preferences and enhance your future visits.

   • Strictly Necessary Cookies: Essential cookies required for the basic operation of our website. These cookies are necessary for providing the products or services you request.

   • Experience Cookies: Used to collect anonymous data about how users interact with the site, helping us to improve performance and optimize the user experience.

   • Marketing and Promotional Cookies: These cookies track your activity on our website, such as pages visited or links followed, to make our marketing and advertising efforts more relevant to you.

   • Functionality Cookies: These remember your preferences, such as choices you make when using our website (e.g., product selections or videos you’ve watched), to provide a more tailored experience.

2. Third-party Cookies
   These cookies are placed by external services, such as advertisers or social media platforms, that may collect data when you interact with content or ads on our website. We do not have control over these cookies, and it is recommended that you review their respective privacy policies.

 

Managing Cookies
If you want to adjust your cookie preferences, you can easily manage or delete them through your browser settings. Please be aware that blocking or deleting cookies might affect the performance and usability of our website.